Refund/Deposit Policy

We have a no refund policy on all of our hair extensions fittings. Our hair extensions are natural human hair therefor can be coloured / dyed or tinted although this is not something we take liability for, we always advise clients who wish to colour their hair or further process the hair that this is done so at their own risk. Further processing the hair will effect the quality of the hair extensions eventually just as it would with your natural hair therefore the hair may not last the desired time. 

Deposits may be taken when you decide to book an appointment with Leeds Mobile Hair Extensions. Deposits and payments are to reserve the date, the hair or the technicians time and are only redeemable on your service price. If you cannot attend your appointment for any reason, this deposit will be used to absorb administration costs, re-advertise and fill your appointment.

All deposits and payments are non-refundable but we may allow the deposit to be transferred to another date one time, with atleast a weeks prior notice. 

Our hair can last anything from 10 - 15 months if the after care (after care leaflet is given to all customers) is followed correctly we will not be held liable for any misuse of the hair colouring/tinting toners etc. We do recommend our clients to maintain their hair every 8-10 weeks to ensure your extensions and your natural hair are kept in good, safe condition, using a third party technician to do any type of work on your hair will over ride all liability towards Leeds Mobile Hair Extensions.

We do have many clients that go the full duration with out topping up their hair extensions and the hair is still in lovely condition giving the aftercare has been followed.

Used extensions can not be returned for refund or exchange (no exceptions). Please read the return policy thoroughly before making your purchase or decision to go ahead with your Leeds Mobile Hair Extensions.